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Terms of service

Terms of Service

Overview This website is operated by Twisted Cat Brewery. Throughout the site, the terms “we,” “us,” and “our” refer to Twisted Cat Brewery. We provide this website, including all the information, tools, and services available here, to you—the user—conditional on your acceptance of all terms, conditions, policies, and notices stated here.

By accessing our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms and conditions and policies linked herein or available via hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors.

Please read these Terms of Service carefully before using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree, you may not access the website or use any services.

Any new features or tools added to the store will also be subject to these Terms. You can review the latest version on this page at any time. We reserve the right to update or modify any part of these Terms by posting changes to our site. It’s your responsibility to check for updates. Continued use after changes are posted constitutes acceptance of those changes.

Our store is hosted by Shopify Inc., which provides us with the e-commerce platform used to sell our products and services.

  1. Online Store Terms: By agreeing to these Terms, you confirm that you are of legal drinking age in your country of residence. Age verification is conducted via a self-declaration mechanism on our website, where users confirm they are of legal drinking age before accessing or purchasing from our site.

You must not use our products for any unlawful or unauthorized purpose, and your use of the Service must comply with local laws and regulations. Any violation of the Terms will result in immediate termination of your access to the Services.

  1. General Conditions: We reserve the right to refuse service to anyone, at any time, for any reason. You understand that your content (excluding payment info) may be transferred unencrypted and involve transmissions over multiple networks. Payment information is always encrypted during transmission.

You agree not to duplicate, sell, exploit, or misuse any part of the Service without our express written permission.

  1. Information Accuracy: We do our best to keep the information on our site accurate and up to date, but we are not responsible for inaccuracies. Information is for general reference only and should not be relied upon as the sole basis for decisions. Use at your own risk.

We reserve the right to modify site content at any time but are not obligated to update it. It's your responsibility to monitor changes.

  1. Service & Pricing Changes: Product prices may change without notice. We reserve the right to modify or discontinue the Service (or any part of it) at any time. We are not liable for any changes, suspensions, or discontinuations.
  2. Products & Services: Some products may only be available online and in limited quantities. Returns and exchanges are subject to our Return Policy.

We do our best to accurately display product images and colors, but cannot guarantee your device will reflect them perfectly.

We reserve the right to limit sales of products to any person, region, or jurisdiction, and to limit quantities. All offers are void where prohibited by law.

We don’t guarantee that the quality of products or services will meet your expectations, or that errors in the Service will be corrected.

  1. Billing & Account Accuracy: We may refuse any order you place. At our discretion, we may limit or cancel orders per customer or household. We may notify you via email or phone if your order is changed or canceled.

You agree to provide current, accurate billing and account info and to update it promptly so we can complete transactions and contact you as needed.

See our Return Policy for more details.

  1. Optional Tools: We may give you access to third-party tools “as is” without warranties or guarantees. Use of any optional tools is at your own risk and discretion.

Future features or services added to the site will also be subject to these Terms.

  1. Third-party Links: Some content, products, or services may include third-party materials. We are not responsible for third-party websites and don’t warrant their accuracy or content. Please review third-party policies before engaging in any transaction with them.
  2. User Feedback & Submissions: If you send us ideas, feedback, or other materials (whether requested or not), you grant us the unrestricted right to use them in any medium, without compensation.

We may, but are not obliged to, monitor or remove content that we find unlawful, offensive, or violates these Terms.

You are solely responsible for your comments and must not violate any third-party rights or post harmful content. We take no responsibility for content posted by users.

  1. Personal Information: Your submission of personal data through our site is governed by our Privacy Policy.
  2. Errors & Omissions: Occasionally there may be errors or inaccuracies related to product descriptions, pricing, promotions, shipping, or availability. We reserve the right to correct these and cancel orders if needed.

We’re not obligated to update site content unless required by law.

  1. Prohibited Uses: You agree not to use the site for unlawful, abusive, or harmful purposes. Prohibited uses include:
  • Violating any law or regulation
  • Infringing on intellectual property rights
  • Uploading malicious code
  • Collecting personal data from others
  • Engaging in spam, phishing, or fraud
  • Interfering with site security or operations

Violation of these rules may result in account termination.

  1. Disclaimer of Warranties & Limitation of Liability: We do not guarantee uninterrupted, secure, or error-free service. Use of the service is at your own risk.

All products and services are provided "as is" without warranties of any kind, including implied warranties of merchantability or fitness for a particular purpose.

Twisted Cat Brewery and its affiliates are not liable for any damages arising from your use of the site or products, including indirect or incidental losses, unless otherwise required by law.

  1. Indemnification: You agree to indemnify and hold harmless Twisted Cat Brewery and its team from any claims or damages resulting from your breach of these Terms or violation of any law or third-party rights.
  2. Severability: If any part of these Terms is found to be unenforceable, the rest shall remain in full force.
  3. Termination: Either party may terminate this agreement at any time. If you violate these Terms, we may terminate your access immediately.
  4. Entire Agreement: These Terms, along with any other posted policies, represent the entire agreement between you and Twisted Cat Brewery and supersede any prior agreements or communications.
  5. Governing Law: These Terms are governed by the laws of Luxembourg, and you agree to submit to the exclusive jurisdiction of the courts of Luxembourg for any disputes arising from or relating to these Terms or your use of the Service.
  6. Right of Withdrawal: Please note that our products (beer and related items) fall under exceptions to the standard EU right of withdrawal due to their nature as alcoholic beverages whose price may depend on market fluctuations. As such, purchases made through our online store are not subject to the 14-day right of withdrawal.
  7. Changes to Terms: We may update these Terms from time to time. Check back regularly to stay informed. Continued use of the site after changes are posted means you accept the updated Terms.
  8. Contact Information: Questions? Reach out to us at cheers@thetwistedcat.com